Privacy Policy

Who We Are
At Silk Mite, we are committed to protecting your privacy. Our website address is https://silkmite.com. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit and interact with our website.

Information We Collect
When you visit our website, we collect the following types of information:

• Personal Information: If you create an account, place an order, or subscribe to our newsletter, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
• Non-Personal Information: We also collect non-personal information, such as your IP address, browser type, device type, and browsing activity on our site to improve user experience and for security purposes.

Comments
When visitors leave comments on our site, we collect the data shown in the comment form, including your name, email address, and any other information you provide in the comment. Additionally, we collect the visitor’s IP address and browser user agent string to help with spam detection.

Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve the functionality of our site.

• For Comments: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.
• For Login: When you log in, we store cookies to save your login information and your screen display choices. Login cookies last for two days, and screen preferences last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the cookies will be removed.
• For Article Edits: If you edit or publish an article, a cookie will be saved in your browser to indicate the post ID of the article you just edited. This cookie expires after one day.

You can choose to disable cookies through your browser settings, but doing so may impact the functionality of some parts of our website.

Media
If you upload images to our website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the website.

Embedded Content from Other Websites
Articles or content on this site may include embedded content such as videos, images, or articles from other websites. Embedded content from other websites behaves as if you have visited that website directly. These websites may collect data about you, use cookies, and track your interactions with the embedded content, especially if you have an account with them.

How We Use Your Information
We use the information we collect for the following purposes:

• To process orders and provide customer support
• To send you newsletters, promotions, and other marketing communications (with your consent)
• To improve the functionality and performance of our website
• To detect and prevent fraudulent activities
• To comply with legal obligations and resolve disputes

Who We Share Your Data With
We do not sell or rent your personal data to third parties. However, we may share your data with trusted third parties for the following purposes:

• Payment Processors: To complete your orders securely.
• Shipping Providers: To deliver your purchases.
• Service Providers: To assist with website hosting, data analysis, and marketing services.
• Legal Requirements: If required by law or to protect our rights, we may disclose your information to authorities.

How Long We Retain Your Data
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes:

• Comments: Comments and their metadata are retained indefinitely to automatically recognize and approve follow-up comments.
• Registered Users: If you create an account, we store your personal information in your user profile. You can view, edit, or delete your personal information at any time (except your username).

Your Rights Over Your Data
You have the right to:

• Access the personal data we hold about you.
• Request the correction or deletion of your personal data.
• Request a copy of the personal data we have about you in a machine-readable format.
• Withdraw your consent for marketing communications at any time.

If you would like to exercise any of these rights, please contact us at support@silkmite.com.

Security of Your Information
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of internet transmission or electronic storage is 100% secure.

Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Silk Mite
Email: support@silkmite.com
Website: https://silkmite.com

By using our website, you consent to the terms of this Privacy Policy.